Unconditional 100% Satisfaction
We expect our customers to be 100% satisfied with the products we sell and the service we provide. If at any time during the first 30 days you are NOT 100% satisfied, you may send your purchase back for a refund or store credit for the price paid for the merchandise (minus what you paid for shipping), or you may exchange it for another item.
Errors and Defects
In the unlikely event that we've made an error with your order or a product is defective, please call us immediately at 1-
Important Notes About Returns & Exchanges
We regret we cannot refund delivery charges for returns or exchanges. The customer is responsible for any additional shipping charges associated with an exchange. If merchandise is returned in "as-
Instructions for Returns & Exchanges
Please enter your WOW-
Our customer service representative will contact you with a RMA. Further information and return process will be explained to you by customer service representative.
How much will shipping cost?
We offer $100.00 flat rate on all orders shipped via FEDEX or UPS Ground to the contiguous United States. Buy two WOW-Pads, the cost of shipping is $50.00. Buy 3 or more WOW-Pads, the shipping is FREE! *Shipped to the same location.
When will it be shipped?
Product is usually shipped within 48 - 72 hours of order receipt.
I have a question about this product. Can I talk to a real person?
Our Pad experts are standing by to answer your questions 9 am to 6 pm Eastern Time. You can email us or call us toll-free at 1-888-672-1776.